Client advice

One of our CCTV cameras catches sunrise every morning. Beautiful! The R401 is a treacherous road for ice. If you’re travelling to us please take care. We don’t mind if you’re late, as long as you’re safe. The locals know the black ice spots on our road, and we all drive like snails in this weather.

Our appointments are 30 minutes to give you plenty of time to come, be checked in, take your pet in safely, and chat to you safely outside. Wrap up warmly for your visit; we enjoy seeing our clients and like a chat.. but it’s chilly!

We are careful with our booking times, to control the flow, so there’s plenty of safe parking just outside the clinic.

With rising numbers in hospital, and our healthcare staff under increasing pressure, we know things are scary. We’ll guide you from arrival to departure, and make sure you’re ok.

For all the doctors, nurses, hospital and community staff that are also clients with us, we are sending you best wishes today and every day during this surge.